Frequently Asked Questions
Everything you need to know about your OXKnit experience.
What materials are used in OXKnit apparel?
We specialize in premium knitwear using ethically sourced merino wool, organic cotton, and high-quality synthetic blends to ensure maximum comfort and durability.
How long does shipping take?
Standard shipping typically takes 5-7 business days within the continental US. International orders may take 10-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are processed within 5 business days of receipt.
How should I care for my knitwear?
To maintain the shape and softness of your garments, we recommend hand washing in cold water with mild detergent and laying flat to dry. Avoid hanging knitwear to prevent stretching.
Do you offer international shipping?
Yes, OXKnit ships to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.